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May 2, 2016, 5:30 am

#10

Adam1222

Join Date: Jul 2009

Location: Washington, DC

Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist

Posts: 7,320

Quote:

Originally Posted by 21H21J

The fact that a (former) front desk supervisor doesn't know what the policy is speaks volumes

Not really. He could have been one in 2002.

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