Originally Posted by
thefareguru
Thank you Baze, and Dave. I will try the book and cancel option. Next I need to find where the points expiry date is located in our files. A friend with many more points, and ESL skills online is depending on me to get her out of this as well.
We were both without hope until receiving help here.
It should on your account summary page next to your year to date figures etc.
The award wallet app might also be handy for you to download as you can use that to check all your account balances for all your loyalty (travel, retail etc) at the push of a button and see what has changed since you last checked it. The app also updates your expiry dates and I'm sure it sends you an email warning when that's close.