FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old Apr 30, 2016, 8:03 am
  #282  
bobert24
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by RobertHanson
I wonder if it depends on the type of card?

I know they didn't prorate on the AA Executive card. If you missed the 37 days to cancel and get a refund you were SOL.

But maybe they do on other types of cards.
Originally Posted by sdsearch
After Citi implemented the 18-month language, I had two Citi AA Visas that seemed to be in danger of being auto-converted to MCs (and thus subject to the 18-month language, which as Visas they weren't). So I cancelled both of them mid-year. I got a prorated AF refund on both of them, even though I had gotten a full statement credit from a retention bonus half a year or so earlier! ^ This is an example of why Citi's tendency to give statement credits (rather the outright waive the AF) as a retention bonus is better, because you can then get the prorated AF back because it was technically paid, whereas if it had been waived there would nothing to prorate.
Confirming this: it seems to vary by type of card. The Hilton Reserve does indeed get a prorated AF refund if you cancel it.
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