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Thread: Barclays retention offers (all cards)
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Old Apr 30, 2016, 7:49 am
  #1356  
YoungBubbie
 
Join Date: Feb 2013
Posts: 1,815
Originally Posted by beltway
Can some kind soul please remind me what magic word or phrase Barclays uses instead of "retention offer"? ISTR from reading previous traffic in this thread that they have an idiosyncratic in-house term recognizable to CSRs.
I think Barclays uses the word "relationship" specialist or mangers.

Either way I agree with sdsearch with the rest of how to proceed.
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