Originally Posted by
canadiancow
So when I think of Tango passengers who can't select seats together at check-in, I assume they're all being dumped in preferred seats, around people with status or who have paid to sit there.
I have no issue swapping like for like (i.e. row 13 aisle for row 14 aisle), or in J, anything if you ask nicely.
But do you expect customers to swap window/aisle for middle? Or preferred to non-preferred? Or are you usually able to resolve these situations without "downgrading" a passenger to a worse seat?
I remember having another kind of "downgrade" last year on AC152. The flight wasn't full in Y so I had row 13 all to myself and there's no one in the 3 seats behind. But once we reached cruise altitude people from the back (non preferred seats) started to come up to the front.