FlyerTalk Forums - View Single Post - Points deducted for reward that you never ordered
Old Apr 28, 2016 | 4:29 pm
  #1  
ALARISstl
20 Countries Visited
1M
100 Nights
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Join Date: Feb 2003
Location: STL, MO-US and A , SWA A-List, Marriott LTTE, Hilton Gold, Hertz PC
Posts: 1,891
Points deducted for reward that you never ordered

So I get an email from Marriott Rewards confirming my order for twelve 010 Room Upgrades -5000 points each for a total of -60,000 points. Problem is, I never ordered any rewards. Called the Gold desk and had the rewards canceled but they couldn't tell me how this happened. I'm a little concerned that my account has been compromised, anyone ever had this happen?
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