Originally Posted by
GRUflyer
I have heard that as well..... on my C to F/R upgrades.
Does anyone know the correct answer?
OP, did you get the discount?
Really ? I have never heard of Business Class travel agent bookings being ineligible for the 15% online discount for upgrade awards. It certainly doesn't seem to be written anywhere ?
The PPS Connect agent called me back and I challenged his story as described above. He said he's going to check with his colleagues and revert....