FlyerTalk Forums - View Single Post - Customer Service email doesn't allow special characters
Old Apr 27, 2016 | 2:14 pm
  #13  
WineCountryUA
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Originally Posted by SEAfarer
How pathetic that we have to wrestle with things like this. I'm on my 3rd try, emailed the text to myself to hopefully strip out "special" characters (which were all apparently from their original promo offer emails and my account info online) -- no go -- so I guess it is just to type it all over. I miss a lunch date for this?
Cut & pasting many times includes HTML formatting codes. Easiest way is to cut & paste into a true text only editor, save, close, re-open and then cut & paste the text. All the special codes will be stripped. This is a common issue with many data entry forms.

Emailing may work if you are truly sending a text only format but most emailers are more robust and will transmit special chars.
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