First and foremost, I freely admit this is a minor gripe... but hey this is FlyerTalk, since when did that matter?!
Yesterday I flew out of LHR in ET with my OW Sapphire number in the booking, and I checked in and dropped my bag using a CW desk. The agent didn't priority tag my bag, and when I asked why I was told that apparently Oneworld members aren't eligible for them.
When I asked him to explain that, the agent's response was that "We have 37 SCH and GCH on your flight, we don't have space in the Priority bin to include Oneworld cases as well".
I let this go at the time, but have since reached out to BA Cust Svcs who replied saying much the same thing:
"As our staff informed you, we offer priority tagging only for our Silver and Gold Executive Club members, and passengers travelling in Club Europe or World."
Given that the Oneworld site still lists this as a benefit, are both agent's wrong or is this just another BA "enhancement"?