FlyerTalk Forums - View Single Post - Please report your Star Alliance award redemption experiences
Old Apr 27, 2016, 8:04 am
  #875  
Air Rarotonga
 
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Originally Posted by cuzzybro
Just booked and ticketed GVA-YUL-YYZ on AC J, for 2 pax, at 90k miles total and 87.28 Euro in fees.

Had an interesting 40 mins walking the agent through the booking, for the first 15 mins she was adamant that a one-way J redemption from Europe to North America was 55K. Each time I kept calmly telling her to look at the award chart, she finally relented and confirmed it was 45k then we moved on with the process haha.

Aside from that, I wasn't sure what the fee break down was, but the Aegean site is pretty awesome now, as soon as I was done with the call my PNR showed up under the "my bookings tab" and the tickets incurred a total of 47.28 euro taxes, with an extra 20 euros per person in fees.

Can someone confirm if the 20 euros fees is per person or per booking? Have a feeling I was overcharged.
You should have been charged EUR 240.39 + the booking fee of EUR 20.00 per person:

- AC YQ surcharge (YQ) €216.75
- Switzerland Airport Passenger Security And Noise Charge (CH) €23.64

You definitely have not been overcharged!
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