Originally Posted by Markie

I have found similar problems with their Heathrow pick-ups. I think the drivers wait off site in order to avoid the parking charges. Their pickups at my office have been fine, but the returns are a nightmare.
I did try using Uber from Heathrow but the fare was awful when the driver hit (accidently or deliberately) ever traffic jam on the way home.
At the moment I am stumped for who to use from Heathrow home!