Originally Posted by
Often1
Rubbish. JFK is in the US, not the EU and EY is not an EU carrier. "Duty of care" is a legal concept under EC 261/2004, not DOT rules or any other US law.
No US law requires EY to cover ang2383's costs and a DOT complaint will do nothing.
I stand corrected. Though EY's CoCs still provide for rebooking on another carrier. I would still send in the receipts. I have had success with that. Also check if your credit card has insurance that covers it.