FlyerTalk Forums - View Single Post - Airport return 8 hours ago, no email receipt and app says "overdue"
Old Apr 26, 2016 | 5:58 pm
  #11  
neo_781
20 Years on Site
 
Join Date: May 2000
Location: Chicago
Programs: AA EP, UA Gold-MM, UA 1K (former), GS (former),SPG LT Platinum, Hyatt Diamond, HH Diamond
Posts: 2,299
Originally Posted by Often1
+1 - You open yourself up to fraud and liability. While you can eventually beat it all back, that takes time and effort and both of those are in short supply.
I think this is slightly dramatic. National specifically offers a "drop and go" service where you don't have to wait around for the receipt. I never wait and almost always get the receipt before I get on the shuttle bus/train.

In the one or two times I didn't get the receipt a simple phone call to the 800# or local station and they check the car in and issue the receipt.

The one "extreme" outlier I had was at SFO where they couldn't find the car on the lot. I simply gave the manager the approximate time I returned the car and he checked the tapes. Eventually they found the car and I got my receipt, maybe 5 or 6 days later. In the interim I was even able to rent a car at the same station the next week.
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