Very standard for me now to not be able to select a seat where upgraded. Also it often says that I am in economy still. With my 5A seat. I call them, they change it to 2A. Reservation will still say 5A. And all the way thru, even though it correctly has my 2A seat when I check in at T-24
Sometime I am unable to reserve my economy seat after bookin (greyed out option as others have). Some Copa CS say its been like that for a year