FlyerTalk Forums - View Single Post - Hyatt does not doing anything to a fraud guest.
Old Apr 24, 2016 | 5:19 am
  #1  
dreamizer
 
Join Date: May 2012
Location: London, UK
Programs: BA Gold, Hyatt Diamond, HH Diamond
Posts: 2
Hyatt does not doing anything to a fraud guest.

Hey folks!

I've reported one of the Hyatt member to GP centre who sold the Diamond tier with fake SPG plat screen shots during the status match period. Furthermore, he sold the rooms to others which he made the reservations with his tiers, Guest of Honour, or Point plus Cash; he's advertisements says "the buyer" would be getting to Diamond benefits if they will buy the room from the fraudulent guest. GP centre has been confirmed that the memeber's activity is not acceptable. Hence, I've reported his account details to GP centre; GP centre said that they will be investigating it and would be doing some actions to the fraudulent member. However, the fraudulent member still selling the rooms in cash.

I give up to complain and report to [email protected] and [email protected], even emailed to the vice president of Hyatt this stuations.

They said that they already recognised that it is serious problem. Seriously?

GP centre acted on the sidelines on the issue.
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