Originally Posted by MrIcemaker

Two weeks ago I had to book a last minute trip from SNA to DEN, which required a BS fare of just over $800. This got me A3 as a boarding position. While standing there waiting, the GA boarded the "preboards" - and I counted a total of 21 people boarding before they started the general boarding. I was the 24th person on board (plane held about 140, and was completely full.) When I asked the GA why I had to pay $800 for the "best seats" and just watched almost 20% of the plane load in front of me, he said "Don't exaggerate - there weren't that many people". When I asked how many people his monitor showed had boarded, he got defensive and told me to stop holding up the boarding procedure....
Hey Southwest - you need to get this "Preboard" thing fixed!

Ok, I feel better now....