Originally Posted by
BWItravelerman
Today I have cancelled upcoming 8 night reservations. Will probably not return. Most upsetting is not the loss of a couple of hours in the room, although that would have been very helpful for my business day, was the apparent untruths (is that the polite way of saying it) told by this property's front desk staff.
Were these 8 nights at the hotel in which you had this problem? Or, were they at other Marriott hotels?