FlyerTalk Forums - View Single Post - Woolies thinks QF is on the nose
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Old Apr 23, 2016, 5:58 pm
  #107  
harryhv
 
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
Even if it was any good, customers are notorious for walking away from a proposition they don't understand. It's just too complicated.

Look what happened after "Simpler and Fairer" - no-one has a clue how it works. The impact has taken a while to unfold as QFF elites slowly ran down their status. And one year later, status gone, these former high-volume customers altogether stop booking QF. And the poor airline has to issue a profit warning,
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