Originally Posted by Widgets

I know United charges, and AA might too. I'm okay with it because it means more chances for lower-seniority employees. I bet employees would have handled it better with Richard. Everyone I know absolutely loves him.



I've never been to Detroit. I like your posts. When I think about an airline's business or policies, I like to think how another industry would handle a similar situation, and usually your opinion matches that. I'm excited to see how millennials will use FF programs. They're not what they used to be.



MSP is cold. I should mention I've only asked people on two concourses and the ticket counter. They all think not upgrading onboard is ridiculous. Other concourses could be different. Not PMNW.