Originally Posted by
LPCJr
Returned a car at PBI at noon today. They seemed busy, guy asks me if I needed paper receipt and I said no, email is fine. He says, you'll get it shortly after I check the car in. It's 8 hours later and no receipt, and the app says rental is overdue. I have tried to find a local number for the location without success. Anyone have this happen before, should I be concerned? I have another rental on Monday morning and do not want any issues.
For the record I always request a paper receipt, but that's just me.
Call National's either normal or EC customer service and explain the situation. It just could be the location is behind in processing returns. That or it was simply forgotten (it happens), or something else. Either way you need to make sure that rental is closed out.
Call customer service.