FlyerTalk Forums - View Single Post - Priceline.com: Help Resolving Dispute
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Old Aug 21, 2002, 7:36 am
  #7  
wideman
 
Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JS:
You have to be flexible to use Priceline. That's why it's cheap.

Priceline told you before you placed your bid that the tickets are non-refundable.
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It appears that you completely miss the point, JS.

In the case described by B747-437B, he agreed to the Priceline conditions; Priceline accepted his offer, took his money, and confirmed a flight. B747-437B then planned his schedule around the flights that Priceline confirmed.

Now the airlines make it impossible for Priceline to fulfill their commitment. Priceline should obviously either offer a refund, or offer alternative flights that provide transportation in the same time period to which Priceline had previously committed.

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