Surely she was not held responsible for the fraudulent charges???

I too have been victimized by this type of credit card fraud, but was not expected to pay for the fraudulent charges. Some small inconvenience involved but no real disaster for me. There was a period of time when I could not use the card any more before a new one was sent to me, but I had other credit cards I could use in the interim. Also had to sign an affidavit stating I had not made or authorized the fraudulent charges.

I do agree that the credit card companies need to take more anti-fraud measures.

Kathy