Hertz are tagging the 2 wheel drive cars B4 and the All Wheel Drives one Q4. Most of the cars that come in this class are available in either guise.
Telling you that the B4 is an upgrade is not just disinenguous, it is a blatant lie. (though you may well think that a Tiguan rather than a Compass is a sort of upgrade, as it is a better car, and you that would be kind of right).
Every single Q4 I reserved on my recent trip ended up being a B4. I tried protesting that this was not actiually supplying theAWD vehicle I had reserved and was paying for, but it fell on very deaf ears.