Book directly for the best experience
Dear FlyerTalkers,
Beginning today, we are rewarding Hyatt Gold Passport members with a discount for reservations at Hyatt hotels in the U.S., Canada and Australia made through Hyatt.com or our mobile app.
Why? Because experience matters, and we can provide you with the best one when you book directly with us. We have more chances to get to know you – with more information that’s straight from the source – and more opportunities to personalize your experience, whether that’s you picking the best room type or us knowing you want an extra blanket.
This new discount (subject to availability) is just one of the benefits of booking directly.
• Best value: With Hyatt’s Best Rate Guarantee, if a guest finds a qualifying lower rate published on another site within 24 hours of booking, Hyatt will match it and discount it by 20 percent for the entire stay. There was some confusion about this recently, so be sure you’ve seen the latest details on Hyatt.com.
• Loyalty program benefits: Hyatt Gold Passport members who make direct bookings can earn loyalty points and credit toward elite tier status, which brings additional benefits such as free premium Wi-Fi and complimentary suite upgrades.
• On-the-go access and support: Hyatt.com and the mobile app make it easy to manage reservations on-the-go, including reservation changes without surprise fees and around-the-clock support by phone or social channels.
And, you’ll soon see an enhanced mobile app that will further your ability to drive your own experiences, including instant communication with us on services like Messenger or text messaging. It will be in “test mode” within the next few weeks, so we will share it for your feedback to fine-tune it before the official launch.
Sincerely,
Ellen Lee
Senior Vice President, Global Digital
Hyatt