Originally Posted by
LifeontheBeach
Couldn't agree more. In all flights so far, (I usually fly J, not F), when I've been greeted by the staff, I've always been addressed by name without the manifest in front. In this incident, it was this specific Purser who could've done far better.
I was in Y this time (flight was fully booked) and the purser was rushing through in those manic minutes before departure trying to get the job done. Totally fake and both parties knew it was a tick box job.
I did however make use of a much better gold benefit, ability to get a seat when the flight was fully booked.