Originally Posted by
subject2load
That rustling of a long manifest directly in front of the pax would, for me, be the most disappointing aspect of the 'greeting'. Is the Purser (having supposedly earnt promotion to the role) not mature & savvy enough to at least take a couple of seconds to memorise the name just before approaching each status pax ........??
Couldn't agree more. In all flights so far, (I usually fly J, not F), when I've been greeted by the staff, I've always been addressed by name without the manifest in front. In this incident, it was this specific Purser who could've done far better.