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Thread: Shangri La "Best rate guarantee"
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Old Apr 17, 2016 | 3:28 pm
  #3  
smithyr4
All eyes on you!
10 Years on Site
 
Join Date: Apr 2012
Posts: 83
Originally Posted by bo1953
What are the T&C's for upgrades? Are they specific or vague, IYO?
Well with the cancellation policy matching EXACTLY by the hour I feel is a bit too restrictive but maybe its fair

I'm just too used to Marriott & SPG who play very nicely

Has anyone ever had a successful claim with Shangri La?
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