FlyerTalk Forums - View Single Post - Are CA tickets purchased through UA refundable?
Old Apr 16, 2016 | 5:00 pm
  #1  
STS-134
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Join Date: Jul 2011
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Posts: 7,282
Are CA tickets purchased through UA refundable?

I am seeing conflicting information before making the purchase.

On the one hand, when I click "View fare rules and restrictions" immediately after selecting the flight, I get a page that shows fare basis code YCN16. This page says the following:

City Pair Fare Class Fare Basis Code
SHA-BJS Y YCN16

Fare basis code YCN16

FARE BY RULE
NO RESTRICTIONS

RULE APPLICATION
FARE RULES TEXTCHINA DOMESTIC INDUSTRY FARESWITHIN P.R. CHINA EXCLUDING HKG SAR APPLICATION AREA THESE FARES APPLY WITHIN CHINA. CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.

MIN STAY
NO RESTRICTIONS

MAX STAY
NO RESTRICTIONS

SEASONS
APPLIES ALL YEAR

BLACKOUTS
NONE

DAY/TIME
NO RESTRICTIONS

SALES RESTRICT
FOOTNOTE TEXT TICKETS MUST BE ISSUED ON/AFTER 01MAY 15.FARE RULES TEXT NOTE - CONVERT ALL COMBINATIONS TO THE CURRENCY OF COUNTRY OF PAYMENT AT THE BANKERS RATE OF EXCHANGE

TVL RESTRICTION
FOOTNOTE TEXT VALID FOR TRAVEL COMMENCING ON EACH FARE COMPONENT ON/ AFTER 27MAR 16.

ADVANCE RES/TKT
NO RESTRICTIONS

FLT APPLICATION
FARE RULES TEXT THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING ANY CA FLIGHT OPERATED BY TV. OR THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY CA FLIGHT.

CHILD DISCOUNTS
FARE RULES TEXT ACCOMPANIED CHILD 2-11 - CHARGE 50 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH OR - UNACCOMPANIED CHILD 5-11 - CHARGE 50 PERCENT OF THE FARE. TICKETING CODE - UM OR - 1ST INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS INF OR - INFANT UNDER 2 WITH A SEAT - CHARGE 50 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS INS.GENERAL RULES TEXT ACCOMPANIED CHILD 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT 18 OR OLDER. NOTE - FOR CHILD TURNING 12 YEARS ENROUTE - ADULT FARE HAS TO BE USED AND SEPARATE TICKET HAS TO BE PURCHASED FOR THAT PORTION. OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - IN ADDITION TO UNACCOMPANIED CHILDREN FOR EXTRA HA NDLING SERVICES PLEASE CONTACT TO AIR CHINA OFFICE . OR - INFANT UNDER 2 WITH A SEAT - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT 18 OR OLDER OR - 1ST INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT OF THE FARE. TICKET DESIGNATOR - IN. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT 18 OR OLDER. NOTE - FOR INFANTS TURNING 2 YEARS ENROUTE - DUE TO SAFETY REGULATIONS - A BOOKED SEAT WILL BE REQUIRED FOR THE REMAINING PORTIONS OF THE JOURNEY. WHEN A SEPARATE SEAT IS REQUIRED ON A PORTION OF THE JOURNEY - CHILD FARE HAS TO BE USED AND SEPARATE TICKET HAS TO BE PURCHASED FOR THAT PORTION.

TOUR CONDUCTOR
FARE RULES TEXT NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME...CONTACT CARRIER FOR DETAILS.

AGTS DISCOUNTS
FARE RULES TEXT AGENT - NO DISCOUNT.

OTHER DISCOUNTS
DISCOUNT DOES NOT APPLY

STOPOVERS
FARE RULES TEXT NO STOPOVERS PERMITTED.GENERAL RULES TEXT UNLIMITED STOPOVERS PERMITTED. NO STOPOVER OCCURS IF PASSENGER TAKES NEXT AVAILABLE FLIGHT WITHIN 24 HOURS.

TRANSFERS/RTGS
FARE RULES TEXT UNLIMITED FREE TRANSFERS PERMITTED ON THE PRICING UNIT FARE BREAK AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT.

SURCHARGES
DOES NOT APPLY

ELIGIBILITY
NO RESTRICTIONS

ACCOMPANY TVL
NO RESTRICTIONS

TKT ENDORSEMENT
NONE

PENALTIES
RESTRICTIONS DO NOT APPLY


COMBINABILITY
FARE RULES TEXT FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF TO FORM ROUND TRIPS/CIRCLE TRIPS. APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23. END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS. FARES MUST BE SHOWN SEPARATELY ON THE TICKET. TRAVEL MUST BE VIA THE POINT OF COMBINATION. SIDE TRIPS PERMITTED. OPEN JAWS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF. -TO FORM SINGLE OR DOUBLE OPEN JAWS WHICH CONSISTS OF NO MORE THAN 2 INTERNATIONAL FARE COMPONENTS AND THE OPEN SEGMENT AT ORIGIN MUST BE IN ONE COUNTRY. THE OPEN SEGMENT AT DESTINATION HAS NO RESTRICTIONS. A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/LESS THAN MILEAGE OF THE LONGEST FLOWN FARE COMPONENT.

HIGHER INTERMEDIATE POINT
FARE RULES TEXT NOTE - HIGHER INTERMEDIATE POINT AND MILEAGE EXCEPTIONS ARE NOT APPLICABLE.

DEPOSITS
NO RESTRICTIONS

GROUPS
DOES NOT APPLY

TOURS
DOES NOT APPLY

VISIT ANOTHER COUNTRY
DOES NOT APPLY

MISCELLANEOUS DATA
NO RESTRICTIONS

VOLUNTARY CHANGES
FARE RULES TEXT IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF FARE COMPONENT - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF CA INTERNATIONAL FARES NO CHARGE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FARE COMPONENT 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CA/ZH SAME FARE CLASS IS USED 4. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FARE COMPONENT 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CA/ZH Y- FARE FAMILY IS USED 4. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FARE COMPONENT 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CA/ZH FARES ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CA/ZH SAME FARE CLASS IS USED 3. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CA/ZH Y- FARE FAMILY IS USED 3. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CA/ZH FARES ARE USED 3. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 4. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF FARE COMPONENT - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF CA INTERNATIONAL FARES NO CHARGE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS AND REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 3. CA/ZH SAME FARE CLASS IS USED 4. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 3. CA/ZH Y- FARE FAMILY IS USED 4. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 3. CA/ZH FARES ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- NEW ENDORSEMENTS.

VOLUNTARY REFUNDS
CONDITIONS MAY APPLY - REFER TO PENALTIES CATEGORY
To me, the above looks like a standard unrestricted fare. The fare class shows up as Y on united.com.

On the other hand, right after I enter the credit card info to purchase, I can see that it says
"This ticket is nonrefundable, and a fee may apply for changes."

Huh? So is this ticket changeable and refundable or not?
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