Originally Posted by
worldpass
I'm in the same boat as the OP. Tried many times with calls to BA with no such luck? All calls are outsourced to India and basically get you no where with that. Also emailed BA and those go to India as well with no luck. Is there any phone numbers to call that actually may help with the loss and/or expired Avios miles? You said you called Avios.com is that a UK number? Is there anybody on FT that may have more pull to get this job done? Your help is much appreciated. Thanks in advance.
Avios.com is a separate program that uses avios as the currency.
In your case you will need to contact BAEC, however I do not recall ever reading about someone having expired BAEC avios reinstated.