Digging up this old thread -- sorry if there's a more up to date one.
I'm going to surprise Mrs. lkar with a trip with her best friend, and use my points to book a room for them. I won't be there. I am Plat, they have no status, but my wife does have the SPG Business Amex and the stay is at a Sheraton.
How should I book it to get them the best experience?