Originally Posted by
GrayAnderson
With that being said, I'm actually inclined to call and grumble a bit as-is...there really needs to be at least an understanding of what counts as a high floor; ideally Hyatt would lay out a minimum (e.g. "High floor means on no less than the sixth floor unless a waiver has been granted due to unusual design elements* and also means in the upper third of floors in the hotel"). I'm waiting for some 3-4 story property to claim a "high floor" rate...
Probably getting OT for this thread... but I recall some discussion from last year where someone claimed that there was a new internal change in policies that allowed for suburban/low rise Hyatt Places to create a "high floor" room category.