FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]

Apr 15, 2016 | 4:58 am

#2405

oliver2002

Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources

Join Date: Dec 2002

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Quote:

Originally Posted by oliver2002

Rats, Sixt just hit me with DCC... I didn't check the contract!

Quote:

Originally Posted by AllieKat

The rental car industry are scum, so this is no surprise. They really don't care how much you hate them and they know their competition is all just as bad.

Took a look at the rental contract, there was a mention of DCC there, but it was not highlighted by the agent (the contract had various circles he made while explaining me the terms). I wrote to Sixt this morning venting my disappointment with how I was hit with DCC and how I could avoid it in the future. They came back immediately with a apology and a 20€ credit ^

Quote:

Sehr geehrter Herr xxxx,

zu Recht erwarten Sie von unseren Mitarbeitern jederzeit korrekte und ausführliche Informationen über alle Leistungen zu erhalten während der Fahrzeugübergabe. Bitte entschuldigen Sie, dass Sie bei dieser Miete andere Erfahrungen gemacht haben.

Als Ausgleich haben wir Ihren Rechnungsbetrag um 20,00 EUR reduziert und den Betrag dem hinterlegten Kreditkartenkonto gutgeschrieben. Die neue Rechnung erhalten Sie in den nächsten Tagen.