FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old Apr 15, 2016, 3:01 am
  #249  
sdsearch
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Join Date: Jan 2005
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Originally Posted by bobert24
Citi prorates the AF if you cancel the card? I didn't think they did. I thought they only prorated the AF when you convert to a card without a fee.

Then again, I don't think I've ever cancelled a card more than 37 days after the AF hit, so I'm just going off what I've read.
After Citi implemented the 18-month language, I had two Citi AA Visas that seemed to be in danger of being auto-converted to MCs (and thus subject to the 18-month language, which as Visas they weren't). So I cancelled both of them mid-year. I got a prorated AF refund on both of them, even though I had gotten a full statement credit from a retention bonus half a year or so earlier! ^ This is an example of why Citi's tendency to give statement credits (rather the outright waive the AF) as a retention bonus is better, because you can then get the prorated AF back because it was technically paid, whereas if it had been waived there would nothing to prorate.
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