Originally Posted by
stimpy
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
So-so
Which room did you book and which upgrade did you receive?
Booked classic, after asking reservations about the RA upgrade policy. It seems that if you book, classic, or London Classic, or Deluxe, etc., your only upgrade is to Executive. It's been a few years since I was last here so I have no juice here. Or maybe it's the new owners? I was able to check in right at 8am and got an Exec with double beds. They said that was all they had and seemed awfully relieved that I accepted it.
Been like that for the last few years as far as I remember, there is a lot of new staff here and apparently there aren't too good with the upgrades etc. It is a shame they had some great people who have left the hotel. However this is quite recent.