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Thread: Virgin Australia's upgrade system - is there method in their madness?
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Old Apr 14, 2016 | 7:05 am
  #11  
mad_atta
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Originally Posted by NZbutterfly
Did you feed back to VA about your experience and get a reply?
No, I didn't. I asked the staff on check in and it was abundantly clear that none of them had the slightest idea how any of the Velocity-related stuff works - it was very 'them and us'.

Originally Posted by markis10
Not too bizarre, running the cabin empty allows them to drop one crew member, which is a saving.
I did wonder whether the fact the cabin was entirely empty did change the equation. It's hard to know for sure.
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