Originally Posted by
halls120
Good luck. I tried booking the following flight in one reservation, and couldn't, unless I split the trip into two separate reservations.
IAD-FRA in paid J, FRA-SPU in Y, SPU-FRA in Y, FRA-IAD in paid J.
No matter what I tried, I couldn't do it unless I booked IAD-FRA r/t in paid J on one reservation, and FRA-SPU in paid Y on a second reservation. When I called UA to ask what I was doing wrong, I was told that on the new site, each-way pricing doesn't easily allow for the scenario I wanted to purchase.
I was told that from time to a time a "mixed cabin" option might pop up that fits my needs but that will be the exception not the rule. I was told that my best option was segmenting the trip into multiple reservations.
The difference here is that you are trying to change cabins at a connection point (rather than destination). The normal IAD-SPU ticket is going to be fared through IAD-SPU. If you really, really, want to change cabins it will force a fare break in FRA, which tends to stop you from using cheap fares (since they prohibit end-on-end). The "mixed cabin options" an agent would refer to would happen if there is no J availability on FRA-SPU, but you will be paying the same price as if you could book J.
All this makes me ask - was switching cabins on two tickets really cheaper than a Business fare all the way through?