FlyerTalk Forums - View Single Post - Hyatt Regency-Milwaukee REVIEW - MASTER THREAD
Old Apr 11, 2016 | 8:21 am
  #84  
thucanhho
 
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 762
Originally Posted by CMK10
...denied 2500 points due to the lounge being closed.
They have always refused and I need to call customer service to get it. I stayed last night and know I will need to call.

Customer service has been great about this. I realized >6months after my stay that the lounge was closed for breakfast (had breakfast in restaurant) at the HR CDG. They call the property to confirm and credited me.
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