Join Date: Aug 2013
Location: London (UK), Rome (Italy)
Programs: BA, Hilton, Lufthansa, Skywards, Sofitel, IHG
Posts: 94
It is always unsettling to have details checked by an authority that you don't have immediate knowledge are genuine. In Japan, I'd be more confident than most (non-English-speaking) countries that this was a genuine encounter, based on my experience which is similar to other posters.