FlyerTalk Forums - View Single Post - Room type guarantee: Given king room instead of suite
Old Apr 9, 2016 | 1:57 pm
  #10  
MSPeconomist
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The hotel should have noticed the smoking by previous guests and hit them with a big fee (often stated at $250 for a basic USA hotel room) to cover the cleaning and unavailability of the room. For a suite, its rack rate would not be inappropriate as a penalty. If the hotel just looked the other way and hoped that the next guests wouldn't complain, then it's the hotel's fault and they should be penalized for this.
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