FlyerTalk Forums - View Single Post - SPG Moments purchase went awry
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Old Apr 8, 2016 | 5:03 pm
  #5  
jibi
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Join Date: Jun 2011
Programs: SPG Platinum, Hyatt Diamond
Posts: 1,134
I agree with fireworksboy. SPG Moments is not intended to be private, backroom deals between you and SPG. Their initial response, assuming it has been accurately portrayed here, is unfortunate and not in the spirit of the program. However, the entire situation began because you asked for a side deal that you were not entitled to receive. I guess if you don't ask, how would you know there wasn't a deal to be offered, right? If I were in your situation, I would be pretty pissed, as well. However, since I'm not the one in your situation, I am at least afforded the ability to look at this situation from an unbiased perspective... and this means that SPG was not cast in the role of the antagonist in this exchange. Just my two cents.
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