Originally Posted by
ChickenWing
Be sure your AGR account and Amtrak.com account are linked, and you are logged in to both.
That hasn't been necessary for some time. As it now says on the Amtrak website,
Amtrak.com and Amtrak Guest Rewards Accounts Have Merged
You can now enjoy the ease and convenience of a single Amtrak account. All of your information is available with a single log-in — eliminating the need for you to keep two profiles.