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Thread: Booking Dissapeared from "Manage Your Rewards"
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Old Apr 6, 2016 | 6:11 pm
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Originally Posted by mapleg

Also, if marked urgent, it should not take a week. My idea of urgent is ticket it while I am on the phone, or within the hour, not within the week.
I had a somewhat similar experience a couple of years back. After seven days the reservastion for a short leg on SK simply disappeared.

After I called, they reinstated it and they put it in the "urgent" queue. Took another two days.
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