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Old Apr 6, 2016 | 12:51 pm
  #55  
joe.sixer
 
Join Date: Sep 2015
Posts: 16
Route: CZM-ATL-onward
Fare: V
Status: None
What Happened: Monday, after 2 hours on board in CZM, deplaned. Replacement aircraft sent from ATL, said to arrive at 7:30pm, actual arrival 10:15pm. They decided to wait in ATL to get needed equipment/people to repair original AC. Finally arrived in ATL ~2am, cleared immigration only to wait for luggage for ~1/2 hour, other pax overheard something about a shift change. Put up at BW East, finally in room at 4:30am, home next day. Dry ham and cheese sandwiches for all in CZM, as all restaurants close ~4pm in terminal.
Compensation: proactively sent 10k miles

Is this reasonable? I've never asked to be compensated before. I replied (not asking for anything more) stating the things that I found annoying, such as waiting on baggage at that hour when no one else is arriving, two shuttles and 45 minutes to get to hotel, no food option on flight other than snack/pretzels. Anyway, 5 y.o. son got same proactive 10k, assume wife did too, but haven't checked.
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