Alright, I'll give credit where it's due...I like the ability to find award bookings on the website. The ability to book a relatively last-minute ticket on BA002/004 is also probably the single juiciest award I've ever come across (even if it's expensive as heck, those are literally the only flight numbers I know on sight).
Aside from that, though...sigh...decent coverage but not the airlines I've been wanting to book. I've got more use for a root canal than AA, for example.