FlyerTalk Forums - View Single Post - VX Acquisition: What, if any, customer experience practices might AS adopt?
Old Apr 4, 2016, 8:44 am
  #3  
LasVegasBuck
 
Join Date: Feb 2012
Location: Las Vegas NV
Programs: BA Gold; Marriott Gold ; Hilton Gold
Posts: 44
Originally Posted by BlueHenFlyer
Wow. You must not fly AS often. I've never been on Virgin, but AS beats the big three hands down all the time, even when the FAs are cranky.
Been on Virgin twice and OP is correct, both flights were my best domestic experiences. Love Alaska, but Virgin is the best in terms of flight experience and overall service level.

It goes without saying that both Virgin and Alaska destroy the big 3. I agree with the OP that Alaska needs to asimilate some of that Virgin service into the new company.
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