Originally Posted by
frequentflying
LIM-ATL-JFK
Status: No status
Fare: delta one (I) for first leg, first (P) for second
What happened: 3 hour delay out of LIM (due to improperly loaded baggage, weight distribution in ATL). Missed connection, and they said all flights were sold out so had a 9 hour layover, no meal voucher (just lounge access obviously), placed on standby for a flight with a 4.5 hr layover and was placed in a middle seat in economy comfort while a medallion member was upgraded into the seat in first (apparently they get priority over paid customers if on standby...).
Compensation: $200 voucher.
They should also refund the difference between P and the lowest coach fare available at the time you purchased P, but that's going to take a lot of arguing.
The customer on standby for F should have priority, but you have to talk to the GA to ensure that.
Since the delay and missed connection were Delta's fault, you should get compensation for that as well.