FlyerTalk Forums - View Single Post - Lack of refund when UA cancels return flight, Is this a DOT complaint issue?
Old Apr 3, 2016 | 5:30 pm
  #6  
harryhv
 
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
When it comes to paying refunds, every airline has become a thief/swindler.

The only way to deal with them is to send just one email setting out exactly what you are due and a deadline say 7 days to refund this amount your credit card, after which you let them know you will raise a chargeback and a DOT complaint.
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