Originally Posted by
CodeAdam10
I realize many here live to rejoice every time a blogger takes a
'hit' yet I'm surprised many of you are not more upset with Alaska over this nonsense way of conducting business to their
customer-loyalty program members. I myself have been an Alaska loyalist ever since I started traveling between NYC<>SEA but I guess I'm just not as sympathetic to AS over this shenanigans just because
'hah! the bloggers took a hit!'
Sometimes the hatred here towards the bloggers goes too far for many to even realize we all took a hit and got hosed by AS. I don't care that much that they jacked up EK redemptions
(even though I never flew EK F using AS and was actually in the process of piecing together enough AS miles for a EK redemption) - what I do care about is the underlying principle here and the kind of untrustworthy behavior AS has at it's core and this has shown me AS is
not all that they're cranked up to be since they couldn't care about their members before making such a change.
It is the difficulty times and decisions which separate the good ones from the bad ones ... and AS made a remarkably poor decision (for their customers) under pressure.
No as at least for me I have voiced my anger loud and clear to AS, as a high mileage traveler they do listen to us. Look I understand why they did it and have no real issue with that, what I have issue with is HOW they did it. Being a businessman I have been in meetings where we have had to do certain things very similar to this and understand that process. So you go around the room one thing is how will we weather the storm and come out the other end.
AS will. And I will still fly them. And I am happy to see bloggers and scammers get their share. Maybe if they really worked for it.