FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Apr 1, 2016 | 7:45 am
  #1513  
RobOnLI
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Join Date: Oct 2003
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I'm probably about to jinx this but I think United *may* have (partially) fixed one of the biggest issues I had with their new website. I have complained since day 1 (beta) that the website would not remember the location and language set in the browser cookie for the website and would either a) default to the location of your IP address and change the language; or b) bring up the damn pop-up asking you for location and language.

Since I travel to a different country just about every single week and I am constantly booking tickets (or checking the status of existing reservations so I can be on top of any changes, mishaps, etc.), this bug annoyed me to no end.

Just yesterday I was on United.com where it defaulted yet again to Brazil | Portuguese (as I'm currently in GRU). All week I have been changing it to US | English from the home page and every time I start the browser again it would go back to Brazil.

While I was drilled down on the Manage Reservations page I decided to change to US | English and on this page there was a "remember my settings" check box. I clicked that. Since yesterday United.com has been coming up as United States | English. FINALLY!!!!!!

I said (partially) above because there are some bugs with this. If I look at a reservation and click on the "View Mileage Earning" link it brings the page up in Spanish and moves me to the Canary Islands. No joke. But all the main pages are in US | English.

Typical incompetent UA IT staff...tries to fix something and breaks a few other things. This is a step in the right direction but they can't even implement this correctly.

-RM
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