Originally Posted by
Cheetah_SA
We will advise our Customer Care team to be on the lookout for your message, and do our very best to escalate this issue, in order to get you a response as soon as possible.
Thank you for your patience, and for choosing South African Airways.
Awesome! :-: ^
Haven't there be several threads here about the effectiveness of (or lack of) this email-to-Customer Care method?